Route Auditor

Job Description

To connect with a recruiter on current openings, text "ADS" to 44844.


The Route Auditor will ride or follow Commercial and Residential routes to audit the route's efficiency and the billing's accuracy. Identify opportunities for service increases, identify safety hazards and recommend improvements or changes based on audit data results


This list of duties and responsibilities is not all inclusive and may be expanded to include other duties and responsibilities as management may deem necessary from time to time.

  • Ride or follow Commercial and Residential routes with drivers to gather data (i.e. travel times, disposal volumes and collection times) and to ensure the accuracy of the route sheet
  • Look for opportunities to reduce cost and/or improve revenue. (i.e. Running route differently to save time, increasing customer container size to decrease weekly pickup schedule, and identify pricing opportunities based on service time and disposal costs)
  • Ensure proper customer billing by checking container size and number of pickups per week. Inform Sales, Customer Service and/or accounts receivable of discrepancies
  • Identify opportunities for additional revenue including container size upgrades, increased weekly pickups, and businesses along the route that are serviced by our competition
  • Inform Sales/Customer Service of revenue opportunities
  • Identify Safety Hazards that are associated with the routes and customer location specifics
  • Prepare detailed reports of route audit findings
  • Review all audit data and recommend improvements/changes with management team


  • Excellent written and oral communication skills are an absolute must
  • Must be able to take guidance and direction and from multiple leaders and ensure continuity of project tasks
  • Strong computer skills and proficiency
  • Strong analytical skills with a focus on adding value to the company
  • Knowledge of the reasonableness of the data and analysis of the results
  • Strong attention to detail required
  • Must be a self-starter and have ability to manage project schedules
  • Must be able to complete projects and assignments with minimal supervision
  • Knowledge of DOT, OSHA and other regulations related to commercial driving and waste collection
  • Sound geographic and/or logistics knowledge of southwestern Pennsylvania, western Maryland and northwestern West Virginia primary and secondary road systems is a plus


Education: College Degree preferred or Minimum of High School Diploma or GED with equivalent transportation industry related work experience

Years of Experience: One year of related waste industry, distribution or transportation industry experience desired but not essential. Experience as a commercially licensed driver, customer service representative or dispatcher is preferred. An equivalent combination of education, experience and certification may be considered

Certifications: None Required


  • Common office equipment including calculator, copier, telephone, fax machine, scanner and computer (Laptop, Desktop and/or Tablet)
  • Microsoft Office suite including Word, Excel, PowerPoint and Outlook
  • Company systems and applications including Trux Customer Data Management System, Routing and/or Mapping Software, GPS Units and search engines. (Training will be provided for company systems and applications)


  • Shift Start/End Times will vary based upon line of business audit
  • At times auditor may be required to start as early as 2 AM
  • Auditor may be required to periodically work 10-12 hour shifts and at times on Saturday
  • During audits, may be exposed to extreme weather conditions
  • May be exposed to chemicals, solvents, foul odors and other refuse in and around trucks
  • Other risks involved with working around machines, tools and trucks
  • Typical office environment while compiling audit data and discussing results with management


  • Physical mobility to climb in and out of a truck
  • Ability and desire to remain awake while riding in a commercial vehicle for long periods of time
  • Ability to work up to 10-12 hours/day to complete audits and compile findings for reporting
  • Ability to use a computer and related devices, such as a keyboard, mouse or other related equipment, while seated at a desk or workstation for extended periods
  • Ability to organize various office systems through adjusting, connecting, lifting, pulling, pushing, bending or folding for the purpose of proper records development and/or management


  • Successful candidate must have valid driver's license
  • Successful candidate must have reliable transportation to report for work at different times of the day
  • Successful candidate must have their own mobile phone for communication (Usage reimbursement will be provided by company)
  • Position will require periodic travel to/between three (3) operating divisions to complete audits and at times may require overnight stays (Travel expenses will be reimbursed)